Privacy Policy | NextGen Intelligence

Privacy Policy – NextGen Intelligence

Last Updated

Last Updated: 1 March 2026

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Introduction

NextGen Intelligence ("NextGen Intelligence", "we", "our", or "us") respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with our platform,

or use any of our services.

This policy applies to users of the NextGen Intelligence website and platform globally.

Scope of This Policy

This Privacy Policy applies to:

• visitors to our website

• clients using the NextGen Intelligence platform

• users interacting with AI assistants deployed by our clients

• individuals who contact us or request demos

• partners, affiliates, and vendors interacting with our services

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Information We Collect

Personal Information may include:

• name

• email address

• phone number

• business name

• website URL

• industry information

• appointment booking details

Technical Data may include:

• IP address

• browser type

• device information

• operating system

• pages visited

• analytics data

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How We Use Information

We use collected information to:

• operate and improve the NextGen Intelligence platform

• deliver intelligent website services

• provide AI assistant functionality

• enable appointment booking systems

• generate analytics and reporting

• respond to inquiries and demo requests

• ensure system security and fraud prevention

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AI Assistants and Automated Processing

NextGen Intelligence provides AI assistants and automation tools that may process information submitted by users.

These systems may:

• respond to questions

• assist with bookings

• capture inquiries

• guide visitors to services

Clients remain responsible for ensuring their own regulatory compliance when using these systems.

Data Processing for Clients

NextGen Intelligence acts primarily as a technology platform provider.

Clients collecting customer data through our platform act as the Data Controller.

NextGen Intelligence acts as the Data Processor.

Clients are responsible for maintaining their own privacy policies and regulatory compliance.

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HIPAA Considerations

NextGen Intelligence may provide services to healthcare-related organizations.

Our infrastructure is designed to support integration with HIPAA-compliant systems when handling protected health information.

Healthcare clients remain responsible for ensuring their compliance with HIPAA regulations.

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GDPR and International Data Protection

For users located in the European Economic Area (EEA), United Kingdom, or regions with similar data protection laws, you may have rights including:

• right to access personal data

• right to correct inaccurate data

• right to request deletion

• right to restrict processing

• right to data portability

Requests may be submitted to: hello@nextgenintel.ai

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Data Storage and Security

We implement administrative, technical, and physical safeguards including:

• encrypted transmission

• secure hosting environments

• role-based access control

• system monitoring and security controls

However, no online platform can guarantee absolute security.

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Data Retention

We retain information only as long as necessary to:

• provide services

• comply with legal obligations

• resolve disputes

• enforce agreements

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Data Ownership

Clients retain ownership of their business and customer data.

Upon termination of services, data may be provided in a structured technical export format consistent with system architecture.

NextGen Intelligence retains ownership of:

• platform architecture

• proprietary software

• automation frameworks

• AI systems

• intellectual property associated with the platform

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Third-Party Services

Our platform may integrate with third-party services including:

• hosting providers

• analytics tools

• AI services

• CRM platforms

• booking systems

These providers maintain their own privacy policies.

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Cookies and Tracking

We may use cookies or similar technologies to improve functionality, analyze usage patterns, and optimize performance.

Users may control cookie settings through their browser.

Children's Privacy

Our services are intended for business users and are not directed toward children under 13.

We do not knowingly collect personal data from children.

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Policy Updates

We may update this Privacy Policy periodically.

Updates will be posted with a revised Last Updated date.

Contact Information

NextGen Intelligence

733 3rd Avenue

Floor 16 #1078

New York, NY 10017

United States

Email: Privacy@nxtgen-intel.com

Phone: +1 (844) 638 9094

Company Information